March 23, 2020
To: EARDC Clients
RE: NEW OPERATION HOURS AND SAMPLE ACCEPTANCE
As the COVID-19 outbreak continues to spread and worsen, some of you have called to ask about our lab operations and hours.
First and foremost, our number one priority is the health and safety of our employees, their families, and our communities. We have implemented a new check in area in the hallway outside our main office to help protect the well-being of our employees and clients. The area is sanitized after each client. Also, we are offering an on-line payment option to minimize possible exposure.
On-line payment link: https://www.eardc.txstate.edu/Lab-Services-Payment.html
Our clients are important to us and we are trying to continue to remain open to accept and analyze your samples. As a small laboratory with two main analysts we should be able to minimize and monitor our exposure more closely so that we may remain open for business as long as possible. We will be implementing new operational hours starting Wednesday March 25th. We will return to normal hours once things are back to normal.
EARDC New Operational Hours (Starting Wednesday March 25th):
Monday – Thursday 9:00am – 3:00pm
Closed for Lunch 12 – 1:15pm
Also, we will be only accepting samples for Drinking Water bacteriological analysis or well analysis for mortgage purposes. We will not be accepting wastewater, effluent, or discharge samples.
Unfortunately, whether due to government mandate, availability of supplies or preventative safety measures we may not be able to avoid closing the lab. We are doing everything we can to safely eliminate any possible further disruptions to our operations, and if any other disruptions do happen we will stay in communication with you. You can also check our website and Facebook page for information for possible closure. https://www.eardc.txstate.edu/ https://www.facebook.com/eardc248
Be safe and Thank You for your continued business.
Joe Guerrero - Technical Director/EARDC Laboratory email@example.com 512-787-1582 (Cell)